We help companies launch Bonusly to their organizations and offer ongoing strategy and support. We're here to help you ensure global program adoption, improve employee engagement and retention, boost interdepartmental collaboration, promote company values, and so much more.
Our Customer Support team typically responds within 1 Day between 9am and 9pm ET, Monday through Friday
95% of our Customer Support team's chat ratings are 😃 or 🤩
Our Customer Success team is here to help you make your recognition program fun, easy, and successful.
Flexible support
We’re just a phone call, email, chat, or zoom meeting away! Our support extends across multiple channels - from regular check-ins with your dedicated Customer Success Manager to our online Help Center and Customer Support Team.
Comprehensive onboarding & implementation
We've built an engaging and goal-driven process for onboarding our customers and implementing Bonusly solutions to ensure you and your team are set up for success.
Continuous education and training
With Bonusly’s Learning Center, you’ll have 24/7 access to on-demand training including videos, activities, and downloadable resources to guide you through the set-up, launch and management of your Bonusly account.
Strategy-building resources
We've rolled Bonusly out to in-office employee groups, remote and distributed teams, and global organizations, so we know how to get all kinds of employees excited about Bonusly! 🌎🌍🌏
We’ll make sure you have the resources you need for a smooth and successful employee launch and ongoing recognition success.
"We connected it with our HRMS, performed tests, and invited employees within just three weeks."
#delight-the-customer is one of Bonusly's core company values. Embodying this value looks like:
Bonusly is proudly made in Boulder, CO by Smartly, Inc © 2023